Privacy Policy

Last updated: August 26, 2026

The First Act System sells a digital educational product called Knowing Is Not Enough — The First Act System. This policy explains what information is used to sell, deliver, protect, and improve the product.

Information handled by Gumroad

Payments, receipts, taxes, refunds, and checkout account details are processed by Gumroad. We do not receive or store your full payment card details. Gumroad may provide purchase information needed to deliver the product, such as your purchase email, product, license key, and order status.

Buyer access and the private Journey webapp

To unlock the private Journey webapp, you enter your purchase email and Gumroad license key. The app verifies that purchase with Gumroad. If the purchase is valid, it creates a secure buyer session cookie for Journey access.

Your Journey answers, uploaded proof, audio reflections, and progress are designed to remain on your device unless you export or share them. Do not enter passwords, payment information, medical records, or other sensitive information into the Journey webapp.

Optional analytics cookies

We use optional analytics to understand visits and improve the buyer experience. Meta Pixel and Google/Google Ads tracking must not load or send events until you choose Accept analytics. If you choose Continue without analytics, those analytics pixels are not intentionally loaded by this site.

First Act Diagnostic and optional emails

The free First Act Diagnostic works without an email address. Your answers are used in the browser to display an educational profile and practical mission. If you separately choose to save that profile, we store your email, result profile, score, answers, consent, and timestamps so we can send First Act educational and product emails.

Saving is optional and requires explicit consent. You may opt out or request deletion through the Contact/Support page. Any marketing message we send will provide an unsubscribe mechanism. Diagnostic records are kept while consent remains active or until they are no longer reasonably needed, then deleted or anonymized.

How information is used

To deliver the digital product after purchase.
To verify buyer access to the private Journey webapp.
To prevent refunded, disputed, or chargebacked purchases from accessing buyer-only areas.
To improve the landing page and checkout flow when analytics consent is accepted.
To save an optional Diagnostic profile and send First Act emails when explicit consent is provided.

Controller, retention, and deletion

Carlos Lora, operating The First Act System, is responsible for the information processed directly by this site. Buyer verification records contain a purchase email, a one-way hash of the license key, product and order references, status, and timestamps. They are kept while access, refund, dispute, accounting, or fraud-prevention obligations remain relevant, then deleted or anonymized when no longer needed.

Strategy Audit briefings are kept only for delivery, support, and a reasonable record of the service. You may request access, correction, or deletion through the Contact/Support page. Some transaction records may need to remain with Gumroad or as required by law.

Advertising attribution

With analytics consent, a Google advertising click identifier may be attached to the Gumroad checkout and retained with the order so a verified sale can be reported as a conversion. Without consent, this site does not intentionally attach that identifier. A verified Gumroad sale—not entry into the buyer webapp—is the authoritative purchase event.

Third-party services

The site may use Gumroad for checkout and product delivery, Google services for fonts and consent-based analytics, and Meta for consent-based analytics. Each provider may process information under its own policies.

Your choices

You can decline optional analytics in the cookie banner. You can also clear your browser storage to remove the saved analytics preference and local Journey data from your device.

Contact and support

For purchase support, use the contact option in your Gumroad receipt or Gumroad Library. You can also visit the public Contact/Support page.